Privacy Policy

MintTimar LLC (“we,” “us,” or “our”) operates this website and is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and retain information when you visit our website or purchase bags and luggage products from us.

1. Information We Collect

When you place an order, browse our website, or contact us, we may collect the following information:

  • Name
  • Billing and shipping addresses
  • Email address and telephone number
  • Order details and purchase history
  • Payment transaction information provided by our payment processors
  • Information you voluntarily provide through customer service communications
  • Website usage information collected through cookies and similar technologies, where applicable

We collect information reasonably necessary to process orders, arrange shipping, provide customer support, maintain business records, and operate our website.

2. How We Use Your Information

We may use your information to:

  • Process payments and fulfill orders
  • Arrange shipping and delivery within the United States
  • Send order confirmations and shipping updates
  • Respond to questions, returns, refunds, and customer service requests
  • Detect and prevent fraud or unauthorized transactions
  • Improve our website, products, and shopping experience
  • Maintain accounting, tax, and business records
  • Comply with applicable laws and legal obligations

3. Payment Security and PCI-DSS Compliance

All payment transactions are processed through secure third-party payment gateways that maintain applicable Payment Card Industry Data Security Standard (PCI DSS) compliance.

MintTimar LLC does not store full credit card numbers or CVV security codes on its own servers. Payment card information is handled by the applicable payment processor in accordance with its security procedures and applicable requirements.

Although we take reasonable measures to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

4. Sharing of Personal Information

We share personal information only as reasonably necessary to operate our business, fulfill orders, provide services, or comply with legal obligations. This may include sharing information with:

  • Payment processors that handle transactions
  • Shipping carriers and logistics providers that deliver orders
  • Website hosting, security, and technical service providers
  • Customer support and business service providers
  • Professional advisers, government agencies, or law enforcement when legally required

We do not sell your personal information. Service providers are expected to use information only for authorized purposes, subject to applicable agreements and legal requirements.

5. Data Retention

We retain order-related personal information and transaction records for seven (7) years after an order is completed, unless a different retention period is required or permitted by applicable law.

This retention period supports order administration, accounting, tax compliance, dispute resolution, and legal recordkeeping.

Information that is no longer reasonably necessary may be securely deleted, anonymized, or otherwise disposed of, subject to applicable legal obligations and legitimate recordkeeping requirements.

6. Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information, subject to legal exceptions
  • Request information about certain categories of personal information collected or disclosed
  • Exercise applicable rights to opt out of the sale or sharing of personal information, where relevant
  • Appeal certain privacy-request decisions where required by law

To submit a privacy request, contact us at [email protected]. We may need to verify your identity before processing your request.

We will not unlawfully discriminate against you for exercising privacy rights available under applicable law.

7. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), subject to applicable requirements and exceptions.

These rights may include the right to know, access, correct, or delete certain personal information and the right to opt out of the sale or sharing of personal information as defined under California law.

We do not sell personal information.

To submit a California privacy request, email [email protected] with the subject line “California Privacy Request.”

We will review and respond to requests in accordance with applicable legal requirements.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, maintain shopping cart functionality, remember preferences, improve performance, and understand website usage.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where required by law, we will provide appropriate notices and choices regarding non-essential cookies and similar technologies.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party payment services. We are not responsible for the privacy practices of websites that we do not operate. We encourage you to review the relevant privacy policies before providing personal information.

10. Children’s Privacy

Our website is intended for a general shopping audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 in violation of applicable law.

If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website operations, or applicable legal requirements. Any updated version will be posted on this page with a revised effective date.

12. Contact Us

MintTimar LLC

Address: 1400 Technology Ln Apt 1106, Petaluma, CA 94954

Email: [email protected]

Phone: 5595659030